Website Privacy and Cookies Statement
At TCOU, we are committed to safeguarding your privacy and ensuring the security of your personal data. This statement explains how we collect, use, and protect your information when you visit our website, www.tcou.co.uk This policy applies when we act as a controller of personal data, determining the purposes and means of processing that data. By using our website, you agree to the terms outlined in this Privacy and Cookies Statement. Personal Data We Process 1. Contact Information If you submit an enquiry via our website, we may process your personal data (e.g., name, email address, phone number) for the purpose of responding to your enquiry. The legal basis for this processing is our legitimate interest in promoting our products and services. 2. Cookies and Analytics We use cookies to monitor website performance and perform analytics. The legal basis for this processing is your consent. Please see the “Cookies” section below for more information on how we use cookies and how you can manage them. Data Retention We will store your contact details for a maximum of six years following the end of our business relationship or until it is no longer necessary for the purposes for which they were collected. Sharing of Personal Data We will only share your personal data with third parties when necessary to provide you with the requested information about our products and services. Your Rights As a user of our website, you have the following rights in relation to your personal data: • Withdraw Consent: You can withdraw your consent to our use of cookies at any time by adjusting your browser settings. • Access: You can request a copy of your personal data and details of how we process it. • Rectification: You can ask us to correct inaccurate or incomplete personal data we hold about you. • Erasure and Restriction: In certain circumstances, you can request that we delete or restrict the processing of your personal data. • Objection: You can object to the processing of your personal data for direct marketing or other purposes based on your particular situation. • Complaint: If you are dissatisfied with how we process your personal data, you can lodge a complaint with the Information Commissioner’s Office (ICO). To exercise any of these rights, please contact us at info@tcou.co.uk. Cookies Cookies are small text files stored on your device when you visit our website. They help us improve your browsing experience and monitor website performance. Managing Cookies: You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. For more detailed information on the cookies we use, please refer to our Cookies Policy. Contact Us If you have any questions about this Privacy and Cookies Statement or how we process your personal data, please contact us at: Email: info@tcou.co.uk Website: www.tcou.co.uk
Cookie Policy
This Cookie Policy explains how TCOU uses cookies on our website, www.tcou.co.uk. By using our website, you agree to the use of cookies as outlined in this policy. What Are Cookies? Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website. They help the website function effectively, enhance user experience, and provide information to the website owner. Types of Cookies We Use 1. Essential Cookies These cookies are necessary for the operation of our website. They enable core functionality such as security, accessibility, and navigation. Without these cookies, the website cannot function properly. 2. Performance Cookies These cookies collect information about how visitors use our website, such as which pages are visited most often and if they encounter errors. This helps us improve website performance and user experience. • Example: Google Analytics 3. Functional Cookies These cookies enable enhanced functionality and personalization, such as remembering your preferences or settings. If you disable these cookies, some features may not work as intended. 4. Targeting and Advertising Cookies These cookies may be set by third-party services to display relevant advertisements based on your browsing habits. While we do not currently use advertising cookies, this section will apply if such cookies are introduced in the future. How We Use Cookies We use cookies to: • Improve the functionality and performance of our website. • Collect anonymous statistical data to analyse website usage. • Ensure a seamless and personalised browsing experience. Managing Your Cookies You can manage or disable cookies by adjusting your browser settings. Please note that disabling certain cookies may affect the functionality and performance of our website. Steps to Manage Cookies: • Google Chrome: Go to Settings > Privacy and Security > Cookies and Other Site Data. • Mozilla Firefox: Go to Options > Privacy & Security > Cookies and Site Data. • Safari: Go to Preferences > Privacy > Manage Website Data. • Microsoft Edge: Go to Settings > Privacy, Search, and Services > Cookies and Site Permissions. For more information on managing cookies, visit www.allaboutcookies.org. Third-Party Cookies Some cookies on our website may be set by third-party providers for analytics or performance monitoring purposes. These third parties are responsible for their cookie policies, and we recommend reviewing their privacy policies for further details. Your Consent When you first visit our website, we request your consent to use cookies through a cookie banner. You can withdraw your consent at any time by adjusting your browser settings or clearing your cookies. Contact Us If you have any questions about this Cookie Policy or our use of cookies, please contact us at: Email: info@tcou.co.uk Website: www.tcou.co.uk This Cookie Policy was last updated on 22/01/2025